Frequently Asked Questions
Common questions about Proper Digital Shopify services. Learn about our process, timelines, and how we work with Sport, Fashion & Outdoors brands.
What does a Shopify audit cover?
We look at the buying journey, theme performance, technical SEO, app stack, integrations, stock flow, checkout path, and operational friction so the next step is practical rather than generic.
How does fixed-fee mobile app pricing work?
The mobile app plans are structured around a monthly fee for iOS and Android launch, maintenance, Shopify catalogue/cart/checkout connection, app-store submission, and the features listed on the pricing page.
Who owns the Apple and Google developer accounts?
For the fixed-fee mobile app offer, Proper Digital manages the Apple and Google developer account overhead and release pipeline unless a bespoke agreement says otherwise.
Do you take a revenue share?
No. Proper Digital does not take a percentage of your app revenue under the fixed-fee mobile app offer.
Can you work with our existing team and integrations?
Yes. We regularly work alongside internal teams, agencies, 3PLs, ERP/WMS providers, POS setups, loyalty tools, and marketing platforms to connect the Shopify stack properly.
What happens after we submit the form?
We review the request, identify whether it needs an audit, call, roadmap, or quote, and reply with the right next step, typically within 24 hours.
Still have questions?
Get in touch with our team to discuss your Shopify project and learn how we can help your brand succeed.
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